Shipping

United Kingdom

Free delivery for orders over £50 (UK only) 

Once a bespoke order is ready for dispatch we will ship using an express courier service (DPD, DHL or Royal Mail). Once dispatched full tracking information will be sent to you.

Please allow 1-2 working days from dispatch.

Overseas

Overseas shipping will be calculated on estimated weight and location of your shipment.

IMPORTANT: All international orders are sent on a fully tracked courier service typically via FedEx. To help everything run smoothly, we recommend finalising your design, proof approval, and payment at least eight weeks before you need your stationery. This allows plenty of time for production, dispatch and delivery.

Please note that customs authorities may apply local charges, import taxes, or tariffs, which vary depending on the destination country, state, and product type. These fees are the responsibility and payable by the client. Due to periodic changes in U.S. import regulations, shipments may occasionally be subject to additional customs processing or revised duty rates. Unfortunately, these circumstances are beyond our control and may occasionally affect delivery times.

Once your stationery has been dispatched, we’ll monitor the tracking daily and take swift action if we spot any delays, ensuring your shipment continues to move toward you without unnecessary interruptions.

For further shipping information please get in touch

info@ottoandnibs.com